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FAQ

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Frequently asked questions

  • Understanding the Thirdshelf dashboard
  • Where can I get help?
  • Where can my customers check their points?
  • Why did my customer not receive points for their transaction?
  • Why is my campaign not saving?
  • Why is my data not synching?
  • Can I offer points as a reward?
  • Why does Thirdshelf create items in my inventory?
  • How do my customers opt-out?
  • Can I enable multiple logins/admin accounts for Thirdshelf?
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